The aim of this book is to enhance theoretical and practical understanding of quality management in tourism and hospitality. It provides a benchmark of current

Find out how accurate forecasting and analysis can prevent costly mistakes! Management Science Applications in Tourism and Hospitality examines innovative tools

Asia Pacific Human Resource Management and Organisational Effectiveness: Impacts on Practice explores the concepts and applications of strategic human resource

Updated to include the current models, theories, and hospitality practices, Hospitality Strategic Management: Concept and Cases, Second Edition is a comprehensi

Understanding the global hotel business is not possible without paying specific attention to hotel chain management and dynamics. Chains are big business, appro

Symbiosis in nature is the interaction between two distinct species looking to forge closer long-term relationships. There are three types of interactions; “M

The International Encyclopedia of Hospitality Management covers all of the relevant issues in the field of hospitality management from both a sectoral level: *

Public-Private Partnership (PPP) is a channel through which the public sector can seek alternative funding and expertise from the private sector to procure publ

Handbook of Hospitality Human Resources Management is an authoritative resource comprising an edited collection of papers, which review and discuss this crucial